Join Our Team as a Product Operations Specialist
Are you client service-oriented and possess an eye for detail? Do you stay calm under pressure while maintaining a high level of risk awareness? If so, we want to hear from you!
Your Role
As a Product Operations Specialist, you will:
- Enter and review new and existing Special Conditions (SOKO) based on Front Office requests.
- Implement SOKOs in the back-end systems.
- Ensure the correctness and completeness of requests in a timely manner.
- Advise and support our Wealth Management colleagues on any SOKO-related inquiries.
- Proactively liaise with Front, Back Office, and Pricing colleagues to deliver exceptional client service and experience.
Your Team
We serve as the first level of support for our Front Office colleagues regarding any Special Conditions inquiries. As Product Operations Specialists, we possess a broad and strong understanding of UBS products, particularly in Wealth Management. Our knowledge and expertise enable us to provide an excellent client experience. We value diversity and are committed to fostering and advancing diversity, equity, and inclusion, as it strengthens our business and enhances the value we bring to our clients.
Your Expertise
- Banking experience with comprehensive product knowledge.
- Confident and motivated with a can-do attitude, able to adapt to a rapidly changing environment.
- Sound judgment and problem-solving skills with a proactive approach that delivers timely results.
- High risk awareness, fostering a zero-tolerance policy.
- Effective relationship management skills, showing situational awareness and initiative in challenging both self and others.
- Exceptional communication skills, capable of building, maintaining, and enhancing relationships at all levels.
- Previous client service experience within the financial services industry.
- Fluent in German and English (oral and written); French and Italian language skills are a plus.
- Ability to work in a dynamic environment, demonstrating high flexibility, a positive attitude, and a results-driven mindset.
- 5 Days Work from Office.
- Proven ability to deliver outputs with accuracy and high quality of service.
- Flexibility to collaborate with different teams, adapting to changing business requirements and work prioritization.
Apply online using the form below. Please note that only applications matching the job profile will be considered.