Manager of Customer Service / Manageress of Customer Service

Job Offer: Customer Service Manager for Japanese Clients

We are seeking an experienced and dedicated Customer Service Manager to join our team, focusing on providing exceptional service to our Japanese clients. The ideal candidate will possess strong leadership skills, be passionate about tourism, and have a solid understanding of Japanese culture and language.

Key Responsibilities

• Organize and provide guidance services for Japanese clients.
• Train and supervise staff as the Manager of Customer Service.
• Control and manage staff schedules and training programs.
• Oversee tour planning, sales, and operational duties.
• Create detailed tour reports in Japanese.

Qualifications

• Minimum of 3 years of experience in the tourism industry is required.

Apply online using the form below. Please note that only applications matching the job profile will be considered.