The Sales Representative plays a pivotal role in driving customer interactions and enhancing sales performance. As the face of our Customer Experience approach, this position builds deep relationships that provide value to customers and patients, fostering revenue growth in a compliant and ethical manner.
About the Role
Major Accountabilities - Product & Solutions Partner (70%)
Maintain and enhance knowledge of products, strategies, positioning, key messages, services, programs, and company developments. Analyze market conditions and the competitive landscape to inform strategies and business decisions.
Strategic Planning and Execution: Develop and implement business plans throughout the healthcare ecosystem, including key account management (KAM) action plans, to achieve account objectives. Map patient journeys and collaborate with cross-functional teams to address care gaps and enhance discharge management.
Contribute positively to the Sales, Marketing, and Medical teams by sharing business insights gleaned from deep competitive analysis, developing cooperative relationships, and collaborative efforts to achieve team and company objectives.
Foster strong relationships and partnerships with key customers, ensuring an exceptional experience and satisfaction. Leverage existing networks and establish new connections to improve therapy access and patient outcomes.
Operational Efficiency and Performance: Achieve sales, productivity, and performance targets within budget and timelines. Execute coverage and frequency plans while monitoring brand performance using appropriate tools, taking corrective actions as necessary. Ensure timely and accurate reporting, handling customer inquiries professionally.
Major Accountabilities - Hematology Brand Manager (30%)
Co-lead short- and long-term disease area plans within the Hematology Brand Team, develop and implement marketing strategies, and apply market insights alongside competitor knowledge. Embrace a Strategic Learning Mindset for continuous learning and application of external insights.
Create and execute national promotional campaigns and tactical plans within budget, while monitoring and analyzing effectiveness to ensure budget accuracy (within +/- 3%) and compliance with regulations.
Develop and manage the omni-channel communication plan, coordinate content creation with relevant teams, and monitor engagement impacts, adjusting strategies as needed.
Foster an innovation mindset, encouraging out-of-the-box thinking, and drive experimentation for continuous improvement of omni-channel strategies and brand executions.
Understand patient journey drivers, coordinate and fuel disease area partnership projects, share best practices, and support Patient Service Programs in co-creating solutions with key accounts. Share best practices beyond the country level.
Ensure patient perspectives are integrated into business decisions and solutions, enhancing patient engagement and outcomes in alignment with Novartis' objectives.
What You Will Bring to the Role:
Bachelor's degree in Marketing, Business, Life Sciences, or equivalent professional experience.
Business fluency in German and English; French is a plus.
2+ years of professional experience in pharmaceutical sales, focusing on the ethical promotion of products to specialist physicians.
Proven experience in brand management, preferably in the pharmaceutical or healthcare industry; experience in Oncology/Hematology is a plus.
Adept at working effectively in a cross-functional team environment.
Strong analytical and problem-solving skills.
Why Novartis?
Helping individuals facing health challenges and their families involves more than innovative science. It requires a community of smart, passionate people like you—collaborating, supporting, and inspiring each other to achieve breakthroughs that transform patients’ lives. Ready to create a brighter future together?
Benefits and Rewards:
Explore our handbook to learn about all the ways we’ll support your personal and professional growth.
Commitment to Diversity and Inclusion / EEO:
Novartis is dedicated to building an outstanding, inclusive work environment with diverse teams that represent the patients and communities we serve.
Accessibility and Accommodation:
Novartis is committed to collaborating with and providing reasonable accommodations to all individuals. If you require assistance during the recruitment process or need detailed information about the essential functions of a position due to a medical condition or disability, please reach out to us at Show e-mailm">.
How to Apply:
Apply online using the form below. Please note that only applications matching the job profile will be considered.