Head of Office of the General Secretary / Head of Office of the General Secretary

Internationale des Services Publics (ISP) - April 28, 2025

Contract Term:

Permanent

Location:

PSI Head Office, Ferney-Voltaire, France, OR Geneva, Switzerland, OR a major accessible European center (for an exceptional candidate).

Travel Required:

Occasional

Team:

General Secretary

Overall Responsibilities:

Operating at the intersection of the political, administrative, and governance functions at the highest level, this position supports and assists the General Secretary in:

  • Fulfilling PSI’s constitutional requirements and ensuring good governance.
  • Maintaining excellent affiliate relations.
  • Developing, implementing, and monitoring strategy while coordinating operations.

Key Responsibilities:

Governance

  • Manage the planning, preparation, and coordination of PSI constitutional bodies across departments and regions.
  • Monitor and advise on governance matters, ensuring compliance with constitutional requirements.
  • Oversee the reporting and preparation of policies for decision-making, ensuring accurate minutes are taken.

Affiliate Relations

  • Coordinate political aspects of affiliate relations, including managing membership functions.
  • Handle affiliate and external requests.
  • Support the General Secretary and staff with political liaison with EPSU and European affiliates.

Monitoring and Planning

  • Continuously identify internal and external threats and opportunities.
  • Ensure coherence and monitor implementation of governance, work programs, and strategy across HQ departments and regions.
  • Assist the General Secretary in organization-wide planning.

Strategic Projects

  • Coordinate or lead the development and implementation of strategies in key areas of priority.
  • Coordinate organizational responses to urgent priorities, including solidarity actions and support to affiliates in need.

Political Support

  • Assist the General Secretary with political duties such as speech writing, briefings, meetings preparation, and travel aspects.
  • Draft memos, letters, policy documents, and strategic reports for the General Secretary.
  • Provide strategic political and organizational advice to the General Secretary.
  • Liaise with staff, affiliates, and external partners.

Other Duties:

As assigned by the General Secretary.

Supervision:

The position will report to the General Secretary.

Staff Management:

N/A

Cross-Functional Links:

This role will work closely with the heads of HQ departments, regional secretaries, and staff involved in membership, governance, and affiliate relations.

Employment Conditions:

  • Location: PSI Head Office, Ferney-Voltaire, France, OR Geneva, Switzerland, OR a major accessible European center (for an exceptional candidate).
  • Final location will be subject to the employability of the preselected candidate.
  • Permanent full-time position.
  • Annual gross salary according to PSI compensation (divided into 13 monthly payments) + secondary benefits based on PSI policy, subject to local conditions.
  • Starting date: As soon as possible.

Selection Criteria:

Content Expertise:

  • Strong understanding of governance functions in a membership-based organization.
  • Familiarity with the support needs of senior leaders in various organizational contexts.
  • Broad knowledge of global trade unions, particularly in public services and within Europe.
  • A degree in social sciences, law, public policy, labor, or equivalent experience.

Skills and Attributes:

  • High level of political acumen and ability to manage complex relationships.
  • Strong problem-solving skills in ambiguous environments.
  • Capability to identify risks and adapt swiftly to diverse situations.
  • Excellent writing skills and ability to synthesize information for concise briefs.
  • Exceptional time management and task coordination abilities.
  • Ability to balance urgent tasks with long-term strategic priorities.
  • Strong team player with effective communication skills across diverse backgrounds.
  • Aptitude for drafting timely and accurate reports for accountability.
  • Attention to detail is a must.
  • Familiarity with membership systems or CRM tools is preferred.
  • Project management skills are advantageous.
  • Demonstrated commitment to gender equality.
  • Willingness to travel as needed.

Experience:

  • At least 5 years of experience in the trade union movement, political party, government, civil society, or related fields at the national, regional, or global level.
  • Minimum of 2 years in a governance function within a membership-based organization.
  • Experience supporting leaders in political or non-profit organizations.

Languages:

  • Fluency in written and spoken English is essential.
  • Spanish is highly desirable; proficiency in other PSI languages such as French, German, or Japanese is an advantage.

Application:

Apply online using the form below. Only applications matching the job profile will be considered.

Location : Carouge GE
Country : Switzerland

Application Form

Please enter your information in the following form and attach your resume (CV)

Only pdf, Word, or OpenOffice file. Maximum file size: 3 MB.