About the Company
ANAVIA specializes in the design, development, and manufacturing of vertical takeoff and landing (VTOL) systems with a capacity of up to 500 kilograms. The company offers industry-leading unmanned helicopter systems tailored for various mission profiles, including Surveillance & Reconnaissance, Inspection, Mapping, and Cargo.
Key Tasks
- Perform on-site installation, maintenance, and repair of ANAVIA’s UAV systems at client locations.
- Diagnose and troubleshoot technical issues to ensure minimal downtime and optimal system performance.
- Provide comprehensive training to clients on the operation and maintenance of UAV systems.
- Travel extensively, both locally and internationally, to support customers in different locations.
- Ensure compliance with safety protocols and industry regulations during all field operations.
- Maintain detailed and accurate records of service activities, including issues encountered, solutions implemented, and progress reports.
Other Tasks
- Assist in the development of service manuals and training manuals.
- Coordinate with internal teams to effectively address customer needs.
- Identify and suggest process improvements for enhanced service delivery while collaborating with the engineering team to relay client feedback.
Competencies & Duties
- Work independently and responsibly, performing assigned tasks as described above.
- Adhere to ANAVIA’s employment contract and comply with the company’s safety instructions and employee safety requirements.
- Maintain an updated knowledge of company products and services.
- Expect up to 40% of working hours to involve international travel.
Qualifications
- Completed higher education certification (e.g., ETH, HTL) in electronics, mechatronics, aerospace engineering, or a related field.
- A minimum of 5 years’ experience in aviation maintenance or as a field service representative.
- Strong technical aptitude with the ability to diagnose and resolve complex mechanical and electronic issues.
- High flexibility and willingness to travel internationally.
- Responsible with excellent communication and social skills; strong analytical and technical understanding to train and support clients effectively.
- Proficiency in using diagnostic tools and software relevant to UAV systems.
- Solid computer skills and knowledge of ERP systems.
- Ability to work independently and manage multiple tasks simultaneously.
- Proven track record of meeting or exceeding customer targets with positive customer feedback.
- Strong language skills in English (oral and written); proficiency in German and/or other languages is desirable.
Application Process
Apply online using the form below. Only applications matching the job profile will be considered.