FIFA Museum - Event Manager Opportunity
The FIFA Museum celebrates and preserves the heritage and culture of football, sharing the fascination of the game with the entire world. With extraordinary exhibitions, unique original objects, captivating stories, multimedia and interactive experiences, and stimulating cultural and educational programs, this house of football history serves as a vibrant and passionate platform for fans and visitors to meet, connect, and exchange ideas.
We are seeking an Event Manager (50%) to join our team, starting immediately or by mutual agreement, with a contract limited until December 31, 2026.
Your Responsibilities:
- Serve as the primary point of contact for customers, partners, and internal stakeholders regarding events at the FIFA Museum.
- Engage in active sales of event offerings, including conducting site inspections of all event spaces.
- Receive and process event inquiries, as well as create offers, contracts, and internal function sheets using event software.
- Oversee events from inquiry to post-event follow-up, coordinating with supervisors and managing data entry.
- Ensure smooth coordination of spaces and event bookings, collaborating effectively with all operational departments.
- Work closely with caterers to obtain quotes and ensure quality service delivery.
- Professionally handle customer inquiries and complaints, ensuring solution-oriented communication.
- Assist in preparing and analyzing statistics related to events.
- Participate in various sales and marketing initiatives within the Commercial Department.
- Support the ongoing maintenance and optimization of event software.
- Assist in preparing invoices within the Event Services area.
- Participate in cross-departmental meetings, collaborating with technical, housekeeping, F&B, and other teams.
- Support the coordination and deployment planning of the tour guide team.
Our Requirements:
- Commercial training complemented by further education in meetings & events, hospitality, or tourism management.
- Professional experience in hospitality, event management, or related fields.
- Fluency in both German and English, with additional languages being a plus.
- Strong organizational skills and a process-oriented working style.
- Independent and pragmatic approach, with a quick understanding of tasks.
- High self-initiative and ability to assess situations swiftly.
- Professional demeanor with a strong focus on guest service.
- Ability to collaborate across departments and manage various internal and external stakeholders.
- Communicative personality with a reliable and appreciative communication style.
- Creative, innovative, and committed, with a hands-on mentality.
- Strong teamwork skills and a sensitivity to the needs of colleagues, partners, and guests.
- Willingness to work flexible hours, including evenings and weekends.
Have we piqued your interest? If you would like to become part of our team, please apply online using the form below.
Only applications matching the job profile will be considered.
FIFA Museum AG, P.O. Box/Seestrasse 27, 8027 Zurich, Switzerland, www.FIFAmuseum.com