Job Title: Director Commercial Services, P&B, B&C EMEA Region
Location: Kaiseraugst, Switzerland
Job Band (Level): F
Are you ready to shape the commercial future of Beauty & Care in EMEA? At dsm-firmenich, we’re seeking a forward-thinking Director Commercial Services for the P&B and B&C EMEA Region to drive our strategy across the Sun, Skin, and Hair Care portfolio.
As a strategic leader, you’ll develop and execute commercial strategies that balance volume, pricing, and margin ambitions while guiding a diverse, multidisciplinary team. Your role will be central to translating market opportunities into sustainable growth, strengthening distributor relationships, and optimizing volume allocations across a dynamic global organization. In this pivotal role, you’ll not only influence commercial operations across EMEA but also act as a key advisor to senior leadership, ensuring our customers’ needs are met today while preparing the business for tomorrow.
Your Key Responsibilities:
- Develop and implement commercial strategies to meet targets for volume, pricing, and gross margin across the B&C EMEA portfolio (Sun, Skin, and Hair Care).
- Influence broader commercial operations, supporting diverse customer bases and distributor relationships.
- Provide regional budget input using a bottom-up and top-down process as well as Integrated Demand Planning and supply constraints.
- Manage day-to-day commercial operations to efficiently steer the regional salesforce across transactional commodities and strategic specialties.
- Directly manage a multidisciplinary team, including Demand Managers, Customer Service Teams, Commercial Analysts, and Customer Documentation Specialists.
- Lead the demand planning and forecasting process to ensure accurate monthly forecasts and allocation of goods to meet customer demand and targets.
- Collaborate with the global commercial team and other Directors of Commercial Services from different regions to optimize volume allocations under tight supply constraints.
- Identify and gather trends/needs that can lead to new products and market expansion projects in collaboration with other regions.
- Ensure adequate business intelligence, maintain awareness of competitors’ products and strategies, and adapt commercial strategies as necessary.
- Foster effective internal communication regarding commercial issues with global and regional teams.
- Act as a key advisor to senior leadership, contributing to decision-making on commercial policies and practices.
We Offer:
- A space to grow by encouraging curiosity and an open mindset.
- A flexible work environment that empowers individuals to take accountability for their work and outcomes.
- A commitment to teamwork, fostering learning and progress in partnership with our customers.
- A rich history and a bright future of bold scientific innovation and passionate creation.
- A strong belief that collaboration with our customers is essential to achieving great things.
- The opportunity to work for a company where sustainability is more than a claim; it is core to our strategy and purpose.
You Bring:
- A university degree in Business and/or a technical field; an MBA is required.
- Supply Chain Management certification is a strong asset.
- Deep knowledge of the chemical and cosmetic industry, including market dynamics and business models, with a minimum of 10 years of relevant experience, at least 5 of which must be in China.
- In-depth knowledge of key cosmetic ingredient suppliers across Asia, including China, South Korea, and India.
- Excellent communication skills, both written and verbal, in English and Chinese.
- Proven track record of successfully leading diverse, cross-functional teams for at least 5 years.
- Strong proficiency in key IT systems (e.g., SAP, CRM, Power BI) and Integrated Business Planning processes.
- Demonstrated commercial acumen and strategic thinking capabilities.
About dsm-firmenich:
At dsm-firmenich, we don’t just meet expectations – we go beyond them. Join our global team powered by science, creativity, and a shared purpose: to bring progress to life. From elevating health to creating sustainable skincare, the impact of your work here will be felt by millions every single day. Your work will help shape the future of nutrition, health, and beauty for everyone, everywhere.
While you’re making a difference, we’ll ensure you’re growing too. With continuous learning opportunities, a culture that supports you, and the freedom to navigate across businesses, teams, and borders, your voice and ideas will be essential to our future. Real progress happens when we go beyond together.
Apply online using the form below.
Inclusion, Belonging, and Equal Opportunity Statement:
At dsm-firmenich, we believe being a force for good starts with the way we treat each other. We are committed to building a culture where everyone feels supported, included, and free to be themselves, allowing them to produce their best work. We’re proud to be an equal opportunity employer, and we strive to ensure our hiring process is fair and inclusive. We welcome candidates from all backgrounds and offer support for individuals with disabilities throughout the application process.
Agency Statement:
We’re managing this search directly at dsm-firmenich. If you’re applying as an individual, we’d love to hear from you. We are not accepting agency submissions or proposals involving fees or commissions for this role.