Join MSF OCG as a Data Management Officer - Integration!
We are seeking passionate candidates who are eager to contribute to our humanitarian mission. Below, you will find the job details and the qualifications we are looking for.
Inclusivity and Diversity at MSF
At MSF OCG, we are dedicated to fostering an inclusive culture that supports and amplifies the diverse voices of our staff members. We strive to create workplaces where individuals from various backgrounds, characteristics, perspectives, ideas, and experiences come together to advance MSF's social mission, ultimately enhancing outcomes for our patients and the communities we serve.
We understand that some may hesitate to apply if they don’t meet all listed qualifications. Research shows this is particularly true for women. If you believe your profile aligns well with this position, we encourage you to apply online using the form below, even if you don’t fulfill every listed requirement.
We welcome applications from individuals of all genders, ages, sexual orientations, ethnicities, backgrounds, religions, beliefs, abilities, and other diverse characteristics. MSF does not tolerate sexual exploitation and abuse, nor any form of discrimination or harassment, including sexual harassment. All selected candidates will undergo reference checks.
Context & Mission
Médecins Sans Frontières is an independent, international medical and humanitarian organization providing care to individuals in need, including those affected by natural or man-made disasters, as well as victims of armed conflict, without discrimination and regardless of race, religion, creed, or political affiliation (MSF Charter). The MSF movement consists of five operational centers supported by 24 sections and offices worldwide, with MSF Operational Center Geneva (MSF OCG) being one of these centers.
The Data Management Officer – Integration manages, executes, and oversees all data flows into and out of MSF Switzerland’s Fundraising CRM, ensuring secure, consistent, and timely data integration across fundraising systems. This role supports the automation of operational workflows and maintains thorough documentation of all data processes, guaranteeing seamless system interoperability and reliable data availability for fundraising operations.
Tasks & Responsibilities
Data Integration Operations & Workflow Execution
- Coordinate daily, weekly, and monthly priorities for data processing activities to ensure alignment with CRM and fundraising needs.
- Escalate operational risks, delays, or issues to facilitate timely decisions and maintain operational continuity.
- Lead end-to-end data import and export processes to ensure smooth and secure transitions across systems.
- Ensure that all data operations comply with MSF CH standards to support fundraising performance.
Process Documentation
- Maintain clear and updated documentation for all integration workflows, controls, and routines to ensure transparency, traceability, and compliance with audit expectations.
- Promote adherence to MSF CH data standards and operational requirements across Fundraising Business Units to ensure consistent practices and mitigate data quality issues.
Automation & Continuous Process Improvement
- Identify repetitive or high-risk tasks that can be automated or optimized to improve productivity and reduce operational errors.
- Collaborate with the CRM Product Owner and IT teams on analysis, development, testing, and deployment of automated processes to ensure robust, business-aligned solutions.
- Monitor automated workflows to validate performance and proactively address issues.
- Stay informed of innovations in CRM and fundraising technology to propose and implement enhancements in data integration efficiency.
Collaboration, Knowledge Sharing & Stakeholder Engagement
- Provide guidance and support to colleagues involved in data operations to strengthen shared expertise and ensure compliance with MSF's data structure and quality standards.
- Act as the operational link between Business FR Units and the FOSU team on integration topics and system developments, ensuring coherence between processes and system configurations.
Data Management Officer Quality Backup
- Provide backup support for data quality processes to maintain continuity of fundraising system operations during absences or critical situations. This involves running missing-data reports, executing deduplication queues, performing quality checks, and validating data views as per established procedures.
- Maintain documentation and adhere to established procedures for smooth handover and continuity of work during backup periods.
Your Profile
Education
- Essential: Degree in a relevant field such as Data Management, Information Systems, Computer Science, Business Administration, or equivalent experience. Training or certification in data management tools (e.g., SQL, ETL processes) and data governance practices.
- Desired: Certification in CRM platforms (e.g., Salesforce, Microsoft Dynamics) or relevant data integration tools. Advanced coursework or certification in data analytics, automation technologies, or workflow optimization.
Experience
- Essential: Proven experience in data integration, data management, or CRM system operations in a professional setting. Hands-on experience with workflow automation. Experience working in a cross-functional environment, collaborating with IT, business units, or fundraising teams.
- Desired: Experience in the non-profit sector or fundraising operations, focusing on CRM data flows and integration. Familiarity with project management methodologies (e.g., Agile, Scrum) for system development and automation projects.
Languages
- Essential: Fluency in English and French required.
- Desired: German is an asset.
Knowledge & Expertise
- Knowledge of Dynamics Environment.
- Proficiency in SQL.
- Strong analytical skills.
- Understanding of data integration principles, including data mapping, validation, and quality control.
- Familiarity with data privacy regulations (e.g., GDPR) and secure data handling best practices.
- Awareness of emerging trends in CRM technologies, fundraising platforms, or data automation tools.
Behavioral & Managerial Competencies
- Solution-oriented and committed to continuous improvement.
- Highly organized, structured, and meticulous.
- Collaborative and service-oriented.
- Effective communication with both technical and non-technical stakeholders.
- Strong alignment with MSF values.
Terms of Employment
- Part-time position (80%, 32 hours per week)
- Open-ended contract
- Working place: Geneva, Switzerland
- Ideal start date: As Soon As Possible
- Paid vacation: 25 days per year, prorated, plus public holidays in Switzerland during the contract period.
- Pension plan: 75% covered by MSF, 25% by the staff member.
- Relocation package available for candidates moving from abroad to Switzerland.
How to Apply
To apply for this position, please apply online using the form below. Make sure to include the following documents:
- CV (maximum 2 pages)
- Cover letter (maximum 1 page)
Documents must be submitted in either English or French. The application deadline is February 15th, 2026. Please note, we reserve the right to close this vacancy early if a sufficient number of quality applications are received.
APPLY
All applications will be treated confidentially. Only applications matching the job profile will be considered. We kindly ask that recruitment or placement agencies refrain from contacting us.