Customer Service Representative / Customer Service Representative

Job Title: Guide Services Coordinator

We are seeking a highly motivated and professional individual to join our team as a Guide Services Coordinator. In this role, you will be responsible for organizing and providing exceptional guide services for our Japanese clients, ensuring an unparalleled experience throughout their journey.

Key Responsibilities:

• Organizing and providing guide services tailored for Japanese clients.
• Assisting in the planning and execution of tours, sales activities, and operational duties.
• Creating detailed tour reports in Japanese.
• Providing essential information and support to Japanese clients at the help desk and over the phone.
• Offering emergency services to Japanese clients as needed.

Qualifications:

• Minimum of 12 months experience in the tourism industry or a related field is required.

To apply for this exciting opportunity, please apply online using the form below. Note that only applications matching the job profile will be considered.