Customer Service Manager / Customer Service Manageress

Job Title: Manager of Customer Service

We are seeking a dynamic and experienced Manager of Customer Service to organize and provide guide services for our esteemed Japanese clients. The successful candidate will play a crucial role in training and supervising our staff to ensure exceptional service delivery.

Key Responsibilities:

• Organize and provide guide services for Japanese clients.
• Train and supervise other staff members.
• Control and manage staff schedules and training sessions.
• Oversee tour planning, sales, and operational duties.
• Create detailed tour reports in Japanese.

Qualifications:

Applicants should possess a minimum of 3 years of experience in the tourism industry.

Apply online using the form below. Please note that only applications matching the job profile will be considered.