Customer Program Quality Manager / Customer Program Quality Manageress

Customer Program Quality Manager (all genders)

Challenge the Impossible

About Beyond Gravity

Headquartered in Zurich, Switzerland, Beyond Gravity is not your typical space company. We are a unique blend of agility, speed, and innovation, combining a start-up mindset with decades of industry expertise and an impeccable track record of 100% mission success. Our dynamic team of over 1,700 professionals, spread across 13 locations in six countries, is dedicated to pushing the boundaries of what is technically feasible. We are not just building crucial products for the satellites and launchers industry; we are helping to improve life on Earth.

Your Crew:

Prepare to join an incredible team of professionals from diverse countries and cultures. We come from varied engineering backgrounds, united by a deep passion for space and a strong quality-driven mindset. What truly brings us together is a culture of collaboration, mutual support, and the excitement of building something extraordinary together. If you are driven by curiosity and ready to tackle meaningful challenges, you might be the right person to help us shape what comes next.

Your Mission:

• Develop the Product Assurance Requirements and Culture at the project level, ensuring robust quality processes and cost excellence through collaboration with engineering, operations, and supply chain.
• Act as the main interface for customers regarding all quality and safety topics.
• Establish Critical-to-Quality (CTQ) features in collaboration with customers and engineering teams.
• Lead non-conformance and failure investigations whenever product requirements are violated.
• Supervise and direct product development and qualification for all relevant quality aspects.
• Manage and ensure the implementation of quality requirements throughout product manufacturing, delivery, and post-delivery activities.
• Coordinate all quality matters for international multi-site and cross-country programs.

Main Tasks:

• Execute the Product Assurance Program in accordance with project milestones.
• Ensure successful execution of customer, regulatory, and internal requirements for program execution.
• Convert customer Critical-to-Quality requirements into internal specifications and requirements.
• Lead customer critical root cause analysis (RCA) and investigation activities.
• Moderate Design Failure Mode Effects Analysis (FMEA).
• Develop process/product CTQ and control plans in collaboration with customers and engineering teams.
• Establish product quality documentation.
• Support and achieve final product qualification.
• Contribute as needed to customer and internal audits as a quality representative.
• Provide support during launch campaign preparation and execution, ensuring effective coordination of all on-site Quality Assurance (QA) activities.
• Support continuous improvement initiatives and contribute to the standardization of the Quality Management System (QMS).

Your Story:

• Preferred education: MSc degree in Engineering or a similar relevant discipline.
• Several years of experience in the fields of Quality and Continuous Improvement or a relevant area.
• Familiarity with configuration management tools and practices, reliability analysis, FMEA, and quality improvement methodologies.
• Proven track record in leading product assurance activities.
• Knowledge of standards such as EN9100, ECSS, NASA, and MIL.
• Ability to quickly understand and analyze technical products/systems and their functions.
• Excellent written and oral communication skills in English.
• MS Office experience required.
• Experience in the application of quality preventive methodology (5 Whys, Ishikawa Fishbone).

Nice to Haves:

• Any additional languages (German, French, Swedish) beyond English are highly advantageous.
• Experience in product assurance for space applications would be a strong asset.

Why Beyond Gravity:

• Work in an international environment with a global mindset and high-tech products that will fly into space.
• A highly specialized and motivated team with extensive expertise in a unique industry.
• We embrace a hands-on mentality and take suggestions for improvement seriously.
• Attractive employment conditions, including contributions to public transport, training, development opportunities, fully paid maternity/paternity leave, and more.
• Flexible and mobile working, plus at least 5 weeks of vacation with the option to purchase additional time off.

Are You Ready for Lift-Off?

Our core values - Passionate, Together, and Curious - transform challenges into opportunities. Embark on a journey to transcend the ordinary with us. Propel your career to new heights by applying online using the form below. Only applications matching the job profile will be considered.

If you have questions regarding the position, please contact: Susanna Credendino | Show e-mail

If you have questions regarding the recruitment process, please contact: Stefan Hunger | Show e-mail

Beyond Gravity is proud to be an Equal Opportunity Employer. We welcome and encourage applications from all qualified individuals, regardless of race, color, religion, sex, gender, national origin, disability, protected veteran status, or any other legally protected categories.

Applications by e-mail cannot be considered. We do not accept dossiers from recruitment agencies for this position.