About Sygnum
Sygnum is a global digital asset banking group, founded on Swiss and Singapore heritage. We empower professional and institutional investors, banks, corporates, and distributed ledger technology (DLT) companies to invest in digital assets with complete trust. Our team enables this through our institutional-grade security, expert personal service, and a portfolio of regulated digital asset banking, asset management, tokenization, and B2B services.
Sygnum holds a banking license in Switzerland and has Capital Markets Services and Major Payment Institution licenses in Singapore. The group is also regulated in the established global financial hubs of Abu Dhabi, Liechtenstein, and Luxembourg.
We believe that the future has heritage. Our crypto-native team of banking, investment, and digital asset technology professionals is building a trusted gateway between the traditional and digital asset economies that we call Future Finance. To learn more about how Sygnum’s mission and values are shaping this digital asset ecosystem, please visit sygnum.com and follow us on LinkedIn and X.
Our Values
A key pillar of our success is the Sygnum values that define and unite us as a team. We proudly call them our SYGN values:
- S stands for the importance we hold in Seeking and seizing opportunities and taking personal ownership for delivering results for our clients.
- Y represents our commitment to integrity and humility in everything we do, displaying confidence without attitude.
- G reminds us to always Grow and win together, as we only succeed by supporting each other and challenging ourselves to reach new heights.
- N stands for Nose for value, as we focus on what matters most to our clients, partners, and team.
Sygnum has one of the most diverse teams in the industry. We believe in an open work culture, productive and energized teams, and we are proud to build solutions at the forefront of the industry. In the spirit of our SYGN value to “grow and win together,” we fully embrace an equal opportunity mindset in how we onboard, develop, and promote our team members.
About the Role
We are looking for a seasoned Communications Manager with a broad skill set to support Sygnum’s external communications activities. Sitting within the Marketing and Communications team in Zurich, you will protect, grow, and enhance Sygnum’s brand with external audiences and communities, collaborating closely with stakeholders across the business including technology, operations, legal, and executive leadership.
AI-first
AI-native candidates are preferred. At a minimum, you must have hands-on experience using a range of AI tools in your daily work. Candidates who can clearly demonstrate practical, results-driven use of AI will be prioritized.
Your Responsibilities
In this role, you will be expected to:
- Utilize AI platforms for research, drafting press releases, pitches, briefing notes, analysis, and reporting.
- Leverage AI-powered media monitoring and intelligence platforms for coverage tracking, sentiment analysis, and share-of-voice.
- Apply AI within social media management tools for content drafting, scheduling, optimal send times, and performance analytics.
- Employ AI for social listening, competitor analysis, and audience insight to inform strategy and continuously optimize growth.
- Evaluate emerging AI tools and integrate the best ones into our communications workflows for improved reach, quality, and efficiency.
The Role
This is a broad external communications role with two areas of particular emphasis: public relations and strategic community management.
Public Relations
You will own external communications and media relations end-to-end:
- Manage the full announcement cycle — writing and distributing press releases, coordinating with internal and external stakeholders, pitching news, and managing interviews.
- Build and maintain strong relationships with key journalists, editors, and media outlets.
- Secure media commentary and thought leadership opportunities, and news-jack relevant market narratives with Sygnum insights, research, and market data.
- Develop key messages, briefing notes, and Q&A, preparing spokespeople for interviews and media engagements.
- Conduct media monitoring and coverage tracking with sentiment analysis and share-of-voice.
- Report on PR performance and analytics, translating coverage into clear insights and recommendations.
- Manage external PR agencies and partners efficiently and to a high standard.
Community Management
You will own the community social media strategy and growth, with a strong focus on LinkedIn:
- Lead the strategy for end-to-end social media management, from content planning to drafting, scheduling, and publishing.
- Grow followers, engagement, and reach on LinkedIn through a deliberate, data-led content and posting strategy.
- Plan and manage paid social and promotional campaigns.
- Conduct competitor analysis and benchmarking to identify opportunities.
- Continually optimize performance using analytics to drive sustained growth.
Integrated Marketing & Communications
We highly value the ability to support broader, integrated communications, including:
- Physical events, webinars, livestreams, social media (paid and organic), and digital advertising.
- General marketing activities and the capacity to manage a diverse range of projects across the team.
Our Ideal Candidate
- Native-level German and fluent English — mandatory.
- Open, energetic, and team-oriented high performer, eager to contribute in a high-growth environment.
- Hands-on experience using a range of AI tools in daily work — AI-native strongly preferred.
- Experience in digital assets, fintech, and traditional finance, with knowledge of financial products in a regulated environment— essential.
- Minimum of 7–10 years’ experience in a dedicated communications role; PR agency experience is highly valued for workflow efficiency and industry contacts.
- Strong knowledge of the Swiss media landscape, key publications, and journalists — highly prized.
- Excellent written communication skills, with proven experience drafting press releases, articles, reports, and presentations.
- Highly adaptable, strong at prioritizing, and comfortable working in a fast-paced, dynamic environment.
- Experience working cross-border with global teams.
Our Offer
Joining Sygnum means being part of a dynamic, global team that is building a trusted gateway between the traditional and digital asset economies. At Sygnum, you will experience our fast-paced, exciting work environment that embraces meritocracy, collaboration, and open communication. Alongside our ambitious long-term vision, we celebrate important milestones and annual crypto-industry anniversaries like Bitcoin Pizza Day, regularly coming together at company events as part of our journey to shape Future Finance.
Sygnum offers a comprehensive package of benefits for all team members, including:
- Attractive combination of market salaries and an entrepreneurial incentive scheme.
- Flexible work-from-home policies.
- Professional development via our in-house Mentoring and Buddy programs, as well as targeted training opportunities.
- One-month fully paid sabbatical after five years of continuous employment.
- Option to buy additional vacation via our FLEXY Days program.
If you are passionate about the potential of blockchain to share Future Finance and your profile is a good fit for this position, please apply online using the form below. Only applications matching the job profile will be considered.