Account Manager / Account Manageress

Ericsson AG - June 16, 2026

Job Opportunity

We are seeking an Account Manager to lead our business development efforts through a deep understanding of customer needs. This role focuses on complex Core/IMS migrations, cross-functional orchestration, risk management, executive engagement, and transforming data into compelling value narratives. Our commitment to managing end-to-end customer relationships reflects a strategic alignment and a results-driven culture that prioritizes customer intimacy and technical expertise.

What You Will Do:

  • Develop, manage, and expand customer relationships through strategic account planning.
  • Conduct market analysis to identify new opportunities and areas for growth.
  • Manage business risks and implement effective mitigation strategies.
  • Utilize insight selling techniques to effectively address client needs.
  • Negotiate profitable contracts with meticulous attention to detail.
  • Oversee commercial management across various business activities.
  • Facilitate strategic conversations and pinpoint areas for expansion.
  • Act as a trusted advisor to key decision-makers within client organizations.
  • Coordinate cross-functional execution across internal teams to achieve objectives.
  • Ensure compliance with company policies and standards.

Requirements:

  • Strong customer engagement skills with a solid understanding of the IT/Telecom industry.
  • Ability to align technical solutions with broader business goals.
  • Expertise in market analysis and business risk management.
  • Proficient in insight selling strategies and contract negotiation.
  • Core fluency in dual mode 5GC/EPC, N26, IMS/VoLTE/VoNR, and EPS FB.
  • Basic knowledge of policy/charging (PCF/PCRF) concepts.
  • Familiarity with UDM/HSS (User Data Management/Home Subscriber Server) principles.
  • Excellent communication and stakeholder management skills.
  • Consultative selling abilities and adept storytelling skills.
  • Strong situational agility and strategic sense-making capabilities.
  • Proactive and collaborative mindset with a customer-first philosophy.
  • A genuine passion for tackling complex challenges and meeting ambitious targets.
  • Experience in cross-functional collaboration and operating within enterprise environments.

Apply online using the form below. Please note that only applications matching the job profile will be considered.

Location : Bern
Country : Switzerland

Application Form

Please enter your information in the following form and attach your resume (CV)

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